If you need assistance with the MHA Waterpark mobile application or services, we’re here to help. Below are the ways you can reach out and get support.
For technical issues, account queries, or general questions, email us at support@waterpark.com. Our team typically responds within 24–48 hours.
The mobile app includes a Help section under the Settings menu. You can find quick answers to common questions and submit a support request directly from your device.
Visit our FAQ page for answers to popular questions about tickets, refunds, park rules, and more.
If you’re inside the park and need immediate help, please approach the nearest staff member or visit the Guest Services desk located near the main entrance.
We value your input! If you have ideas to improve our app or park experience, email us at feedback@waterpark.com.
Follow us on Instagram, Facebook, and Twitter for updates, announcements, and support tips.
Our support team is available Monday to Saturday, 9:00 AM to 6:00 PM IST. Emails sent outside these hours will be responded to on the next business day.
If the app is not working as expected, try the following:
For lost items inside the park, contact Guest Services or email lostfound@waterpark.com with a description of the item and date of visit.
If your issue isn’t listed above, don’t worry — just reach out to support@waterpark.com and we’ll guide you through it.